How to Troubleshoot And Fix iPhone Random Restarts Using Panic Logs: Difference between revisions

From Repair Wiki
(Created page with "{{Explanatory Guide}} Here is a master list of all the known paired parts, that will give you a "Unknown Part" message when you replace it. Most of them will still function fine but a notification will pop up after you first turn on the phone after it detects it doesn't have the original part. One thing to note, you will get these messages, even if you replace them with genuine parts from another OEM iPhone. The new genuine parts are required to be "calibrated" by Ap...")
 
No edit summary
Line 1: Line 1:
{{Explanatory Guide}}
__TOC__
Here is a master list of all the known paired parts, that will give you a "Unknown Part" message when you replace it.


Most of them will still function fine but a notification will pop up after you first turn on the phone after it detects it doesn't have the original part.
==How to Solve Random Restarts==


One thing to note, you will get these messages, even if you replace them with genuine parts from another OEM iPhone.  
===Summary===
iPhones and iPads will restart randomly or every few minutes depending on various scenarios.


The new genuine parts are required to be "calibrated" by Apple, to avoid getting the message about the part being non-genuine.
Also, each model tends to have it's unique sensors that must be detected by the Operating System, otherwise, it'll restart.
{| class="wikitable"
|+
!Model
!Battery
!Display
!Rear Cameras
!Rear System
!TrueDepth Camera
|-
|iPhone SE 2020, iPhone SE 2022
|X
|
|
|
|
|-
|iPhone XS, XS MAX, XR
|X
|
|
|
|
|-
|iPhone 11, 11 Pro, 11 Pro Max
|X
|X
|
|
|
|-
|iPhone 12, 12 Pro, 12 Pro Max, 12 Mini
|X
|X
|X
|
|
|-
|iPhone 13, 13 Pro, 13 Pro Max, 13 Mini
|X
|X
|X
|X
|X
|-
|iPhone 14, 14 Plus, 14 Pro, 14 Pro Max
|X
|X
|X
|X
|X
|-
|iPhone 15, 15 Plus, 15 Pro, 15 Pro Max
|X
|X
|X
|X
|X
|}
Some examples of the messages you'll get when these parts are replaced by "Non-Genuine Parts"
[[File:Important Battery Message.png|alt=Important Battery Message|none|thumb|Important Battery Message - What you'll see when you replace a battery with a "non-genuine" part.]]
[[File:Important Display Message.png|alt=Important Display Message - What you'll see when you replace a screen with a "non-genuine" part.|none|thumb|Important Display Message - What you'll see when you replace a screen with a "non-genuine" part.]]
[[File:Important Camera Message.png|alt=Important Camera Message - What you'll see wen you replace the rear cameras with "non-genuine" parts.|none|thumb|Important Camera Message - What you'll see wen you replace the rear cameras with "non-genuine" parts.]]


The first step to troubleshooting this issue is to start by testing the problematic board with all known good parts. Meaning, these are parts that have been previously tested & confirmed not to cause restart issues.


Source: https://support.apple.com/en-us/HT212878
Next, would be to check the panic log to see which sensor is not detected. To find the panic log on the device, go to Settings-> Privacy-> Analytics & Improvements-> Analytics Data-> Scroll down to the files starting with "panic-full..." & click on the most recent dated file.
 
Then refer to the specific page below for the solution:
 
===Panic Log Solution List===
How To Fix an iPhone X That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_X_That_Randomly_Restarts
 
How To Fix an iPhone XS and XS Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_XS_That_Randomly_Restarts
 
How To Fix an iPhone 11 That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_11_That_Randomly_Restarts
 
How To Fix an iPhone 11 Pro and 11 Pro Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_11_Pro_That_Randomly_Restarts
 
How To Fix an iPhone 12 Series That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_12_That_Randomly_Restarts
 
How To Fix an iPhone 13 Series That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_13_That_Randomly_Restarts
 
How To Fix an iPhone 14 and 14 Plus That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_14_That_Randomly_Restarts
 
How To Fix an iPhone 14 Pro and 14 Pro Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_14_Pro_That_Randomly_Restarts
 
How To Fix an iPhone SE 2020 That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_SE_2020_That_Randomly_Restarts
 
How To Fix an iPhone SE 2020 with No Touch and/or 3 Min Restart (Mic1 Problem) https://repair.wiki/w/How_To_Fix_an_iPhone_SE_2020_with_No_Touch_and/or_3_Min_Restart_(Mic1_Problem)
 
===Common Panic Log Messages===
Also, here are some common panic log faults, that may help you narrow down the issue: 
 
mic1 - charging port flex (SE 2020 could be a board issue)|
 
mic2 - power button flex
 
prs0 - charging port flex
 
tg0b - battery, battery connector or battery data line
 
ans2 - NAND related
 
0x800 - charging port flex
 
0x1000 - proximity flex
 
0x1800 - charging port flex & charging port flex
 
0x400 - sandwich separation
 
0x80000 - proximity flex
 
0x40000 - charging port flex
 
0x10000 - power button flex
 
0x20000 - sandwich separation

Revision as of 19:47, 4 November 2023

How to Solve Random Restarts

Summary

iPhones and iPads will restart randomly or every few minutes depending on various scenarios.

Also, each model tends to have it's unique sensors that must be detected by the Operating System, otherwise, it'll restart.

The first step to troubleshooting this issue is to start by testing the problematic board with all known good parts. Meaning, these are parts that have been previously tested & confirmed not to cause restart issues.

Next, would be to check the panic log to see which sensor is not detected. To find the panic log on the device, go to Settings-> Privacy-> Analytics & Improvements-> Analytics Data-> Scroll down to the files starting with "panic-full..." & click on the most recent dated file.

Then refer to the specific page below for the solution:

Panic Log Solution List

How To Fix an iPhone X That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_X_That_Randomly_Restarts

How To Fix an iPhone XS and XS Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_XS_That_Randomly_Restarts

How To Fix an iPhone 11 That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_11_That_Randomly_Restarts

How To Fix an iPhone 11 Pro and 11 Pro Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_11_Pro_That_Randomly_Restarts

How To Fix an iPhone 12 Series That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_12_That_Randomly_Restarts

How To Fix an iPhone 13 Series That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_13_That_Randomly_Restarts

How To Fix an iPhone 14 and 14 Plus That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_14_That_Randomly_Restarts

How To Fix an iPhone 14 Pro and 14 Pro Max That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_14_Pro_That_Randomly_Restarts

How To Fix an iPhone SE 2020 That Randomly Restarts https://repair.wiki/w/How_To_Fix_an_iPhone_SE_2020_That_Randomly_Restarts

How To Fix an iPhone SE 2020 with No Touch and/or 3 Min Restart (Mic1 Problem) https://repair.wiki/w/How_To_Fix_an_iPhone_SE_2020_with_No_Touch_and/or_3_Min_Restart_(Mic1_Problem)

Common Panic Log Messages

Also, here are some common panic log faults, that may help you narrow down the issue:

mic1 - charging port flex (SE 2020 could be a board issue)|

mic2 - power button flex

prs0 - charging port flex

tg0b - battery, battery connector or battery data line

ans2 - NAND related

0x800 - charging port flex

0x1000 - proximity flex

0x1800 - charging port flex & charging port flex

0x400 - sandwich separation

0x80000 - proximity flex

0x40000 - charging port flex

0x10000 - power button flex

0x20000 - sandwich separation

Retrieved from "https://repair.wiki/index.php?title=How_to_Troubleshoot_And_Fix_iPhone_Random_Restarts_Using_Panic_Logs&oldid=647"