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Xbox Wireless Controller "We can't sign you in right now. Try again later." error when signing into Xbox/Xbox Accessories App Repair

From Repair Wiki
Xbox Wireless Controller "We can't sign you in right now. Try again later." error when signing into Xbox/Xbox Accessories App Repair
Device Wireless Controller for Xbox One, Xbox Elite Wireless Controller, Xbox Elite Wireless Controller Series 2, Xbox Wireless Controller
Affects part(s) Software
Needs equipment
Difficulty ◉◌◌◌ Easy
Type Software


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Problem description

Getting "We can't sign you in right now. Try again later." error when signing into Xbox/Xbox Accessories App to customize controls error when trying to use Xbox or Xbox Accessories App

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Symptoms

  • "We can't sign you in right now. Try again later." error when signing into Xbox/Xbox Accessories App to customize controls.

Solution

Install the Xbox Identity Provider from the Microsoft Store. While normally preinstalled, it may have been removed at some point. Note that the app's store page cannot be found by searching the Microsoft Store; you must have the direct link that opens in the Microsoft store. To do this, copy and paste this Microsoft Store link into a web browser: ms-windows-store://pdp/?ProductId=9WZDNCRD1HKW. It will automatically launch the Microsoft Store to the page for the Xbox Identity Provider, where you can install it.