More actions
| IPhone 6 boots to Apple logo and turns back off fix | |
|---|---|
| Device | IPhone 6 |
| Affects part(s) | Software |
| Needs equipment | Apple computer |
| Difficulty | ◉◌◌◌ Easy |
| Type | Software |
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Problem description
Repairing an issue with the iPhone 6 that boots into the Apple logo and then turns off
Symptoms
- Turns on and shows the Apple logo for roughly 2 minutes and 10 seconds, then turns back off.
- Does not turn back on by itself (not a boot loop).
- Turns on without being plugged in and draws current when both on/off (not a battery issue).
- Does not show up in iTunes EXCEPT when placing it in DFU mode.
- In DFU mode, the serial number of the iPhone shows as NA in iTunes.
Solution
- Put it in recovery mode:
- Plug the phone in to turn it on.
- Hold the home button down until recovery mode is entered (this can take minutes). Letting go any earlier would cause it to turn off instead of entering recovery mode.
- After entering recovery mode, the iTunes logo with the data cable icon appears on the screen. The phone can then be recognized in iTunes to continue with restore or upgrade.