View source for Toshiba 4610-1NR Not Printing anything on thermal paper Repair

{{Repair Guide
|Device=Toshiba 4610-1NR
|Affects parts=Thermal Print Head
|Needs equipment=Screwdriver (magnetic recommended)
|Type=General
|Difficulty=1. Easy
}}
{{stub}}

==Problem description==
Not Printing anything on thermal paper. Paper comes out blank when printing.
[[File:4610-1NR ThermHead1.jpg|alt=With the printer upside down remove the interface card by pressing the blue spring loaded button and pulling up.|thumb|With the printer upside down remove the interface card by pressing the blue spring-loaded button and pulling up.]]

==Symptoms==

*Not printing onto the paper
[[File:4610-1NR ThermHead2.jpg|alt=Flip the printer back over and remove the top cover by pressing both grey tabs with your thumbs then sliding the cover up.|thumb|Flip the printer back over and remove the top cover by pressing both grey tabs with your thumbs then sliding the cover up.]]

==Solution==

# With the printer upside down remove the interface card by pressing the blue spring-loaded button and pulling up.
# Flip the printer back over and remove the top cover by pressing both grey tabs with your thumbs then sliding the cover up.
# Flip the unit over again and pull the tab back as indicated. This will allow the outer cover to slide up and off.
# Position the unit on its back then remove the two indicated screws (A magnetic tipped screwdriver is highly recommended)[[File:4610-1NR ThermHead3.jpg|alt=Flip the unit over again and pull the tab back as indicated. This will allow the outer cover to slide up and off.|thumb|Flip the unit over again and pull the tab back as indicated. This will allow the outer cover to slide up and off.]][[File:4610-1NR ThermHead4.jpg|alt=Position the unit on its back then remove the two indicated screws (A magnetic tipped screwdriver is highly recommended)|thumb|Position the unit on its back then remove the two indicated screws (A magnetic tipped screwdriver is highly recommended)]][[File:4610-1NR ThermHead5.jpg|alt=Remove the old thermal head from the ribbon cable connector and swap the new one in place being careful not to bend the corners of the connector.|thumb|Remove the old thermal head from the ribbon cable connector and swap the new one in place being careful not to bend the corners of the connector.]]
# Remove the old thermal head from the ribbon cable connector and swap the new one in place being careful not to bend the corners of the connector.


YouTube video walkthrough of this process: https://youtu.be/RlbVMICpni4