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Surface Pro 4 does not turn on

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Revision as of 21:12, 27 May 2025 by Tiago199988 (talk | contribs) (created guide how to repair surface pro 4 with no power after battery replacement)
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Surface Pro 4 does not turn on
Device Surface Pro 4
Affects part(s) Motherboard
Needs equipment
Difficulty ◉◉◉◌ Hard
Type Soldering


Problem description

The device does not turn on.

Example image (Figure 1) -- No image yet. Help expand this page by uploading it!

Symptoms

  • The device doesn't turn on.
  • The device doesn't turn on after a battery replacement.

Solution

If your device stopped turning on after a battery replacement, it is highly likely that a component on the motherboard has failed (I discovered this the hard way).

To fix the device, we will perform a few troubleshooting steps.

Diagnostic Steps

There are 3 components that commonly fail: a 0-ohm resistor, two diodes, and the PMIC.

First, let's check the 0-ohm resistor. Below is an image showing where this component is located. Using your multimeter in resistance mode, measure the resistance, it should be 0 ohms. If you measure anything different, the component is faulty.

Surface Pro 4 Resistor Location

The next two components to check are the two diodes. Using your multimeter in continuity mode, ensure they don't have continuity across them. Also, verify there is no physical damage, such as cracks or holes.

Surface Pro 4 Diodes Location

The next component to check is the PMIC IT8526VG. This component is commonly shorted. Follow the image below.

Surface Pro 4 PMIC

If one of the lines is shorted inject 1V with a DCPS and you will likely see the PMIC hot under a thermal camera.

Repair Steps

The repair of these issues i quite straight foward the resistor is a