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ClipperCreek HCS series: Difference between revisions

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([[EV chargers|up to EV chargers section]])[[File:HCS-fault-codes.png|thumb|LED fault codes table for HCS series]]This page provides information to support DIY repair of ClipperCreek HCS series EV charging stations, which include the popular HCS-40 and HCS-60 models.  ClipperCreek has famously awesome customer support, including hardware swap if the unit is still under warranty.  If out of warranty, well here you go.
([[EV chargers|up to EV chargers section]])
 
 
 
This page provides information to support DIY repair of ClipperCreek HCS series EV charging stations, which include the popular HCS-40 and HCS-60 models.  ClipperCreek has famously awesome customer support, including hardware swap if the unit is still under warranty.  If out of warranty, well here you go.


[https://enphase.com/download/clippercreek-hcs-user-manual-0 Clipper Creek HCS user manual] (see page 16 for basic LED codes table)
[https://enphase.com/download/clippercreek-hcs-user-manual-0 Clipper Creek HCS user manual] (see page 16 for basic LED codes table)


More advanced LED codes table from CC's "HCS Troubleshooting Guide".  Note that the number of blinks of the two bottom red LEDs is important.  If two blinks, then the line 1 side of the contactor is failing; if three blinks, then line 2.
== Fault codes from LED status indicators ==
LED indicators from top to bottom:
 
* Power / Yellow
* Charging / Green
* Power Fault / Red
* Charging Fault / Red
 
Note that the ''number'' of blinks of the two bottom red LEDs is important.
 
No indicators on = No power applied to board.
 
Solid Amber Power = Power applied to board. Charge not requested.
 
Solid Amber Power and Solid Green Charging = Power applied to board. Charge requested.
 
Solid Amber Power and Solid Red Power Fault = No ground connection, or high ground resistance
 
Solid Amber Power and Blinking Charging Fault = CCID fault, Check CCID coil harness
 
Solid Amber Power and Solid Charging Fault = Pilot error, pilot signal out of spec


Power Fault and Charging Fault Blinking 2 times = Line 1 relay monitor failure


Power Fault and Charging Fault Blinking 3 times = Line 2 / Neutral relay monitor failure
Power Fault and Charging Fault Blinking 4 times = CCID startup self test failure, check CCID coil harness
Power Fault and Charging Fault Blinking 5 times = Internal fault, component damaged or incorrect component installed


== Relay / contactor information ==
== Relay / contactor information ==
[[File:HCS-contactor.jpg|thumb]]
[[File:HCS-contactor.jpg|thumb|Hongfa contactor seen in actual unit]]
Two of the failure modes involve the contactor.  This part is a Hongfa XMC0-402.IBBD , which is a 40-Amp, 2-pole contactor; see Hongfa's website for more on the [https://www.hongfa.com/product/control-gear/XMC0 XMC0 series]. The [https://source.hongfa.com//Api/DownloadPdf/1832 Hongfa contactors catalog (PDF)] includes XMC0 part number details on page 5/22, and cross references to other companies on page 2/22 (e.g. Tyco, Siemens). Other HCS-series units may have different make and model of contactors in them, but they should be drop-in replacements / compatible (and should be documented here if you encounter one).
Two of the fault codes above involve a failed contactor, one of the few mechanical items in the assembly and thus more prone to failure.  This part is a 40-Amp, 2-pole contactor with metal mounting plate and screw terminal capability.  ([https://www.wolfautomation.com/blog/definite-purpose-contactors-101/ Here's a basic intro into what a contactor is and how it works.]) 
 
Notes:
 
* high-current terminals may be label L for Line and T for Terminus (load) but it actually doesn't matter
* When terminating the high-current wires into it, crimp ferrules onto the wire ends.
 
{| class="wikitable"
|+contactors for HCS series
!Make
!Model
!info / link
!info / link
!suitability / notes
|-
|Hongfa
|XMC0-402.IBBD
|[https://www.hongfa.com/product/control-gear/XMC0 website]
|[https://source.hongfa.com//Api/DownloadPdf/1832 contactors catalog (PDF)]
|reference, used by OEM
60mm H x ~80mm L x ~50mm W
 
coil terminal tabs are splayed
 
no coil cover
|-
|American Zettler
|XMC0-402.IBBx (x=C or D, terminal type per data sheet below)
|[https://us.rs-online.com/product/american-zettler-inc-/xmco-402ibbdh/70274011/ RS Online] (out of stock)
|[https://www.digikey.com/en/products/detail/american-zettler/XMC0-402-IBBD/18341622 DigiKey] (high volume only, long lead)
|unknown but likely highest quality
has manual button override
|-
|American Zettler
|XMC0-402.ID
|[https://www.azettler.com/pdfs/xmc0.pdf data sheet from Zettler]
|[https://www.digikey.com/en/products/detail/american-zettler/XMC0-402ID/14307620 DigiKey] ($10 for qty 1)
|
* same as Zettler above but with "standard thermoset frame" instead of "compact thermo plastic frame"
* visually looks the same
* 66mm H x 84mm L x 50mm W
* manual override exposed
* coil terminal tabs are splayed
* coil is covered
* tested with HCS-40 in Aug 2024, worked fine
|-
|Appli Parts
|APAC-240240
|
|Amazon, $21
|
* 65mm H x 82mm L x 55mm W
* manual override under plastic cover
* exposed coil
* testing with HCS-40 in Oct 2024 ...
|-
|CGELE
|UPC ‎774297736354
|
|Amazon, $12
|inspected Aug 2024:
 
* 65mm H x 88mm L x 53mm W
* slightly larger but still fits easily
* manual override under plastic cover
* exposed coil
* L + T terminals not labeled but doesn't matter
* only 1 vs 2 tabs for each of 4 L+T
|-
|BlueStars
|LTC-2S-40 / 2P-40A-240V
|
|Amazon, $13
|inspected Aug 2024:
 
* 65mm H x 82mm L x 53mm W
* manual override under plastic cover
* exposed coil
* L + T terminals not labeled but doesn't matter
|-
|Homer
|XMC0-402.IBBx (x=C? D?)
|
|
|unknown
|-
|Packard
|C240C
|
|
|unknown
|}


== Background / failure modes ==
== Background / failure modes ==
Brain dump from someone experienced with failure modes on these units:
Common failure modes on these units:


* inadequate strain relief at J1772 plug handle inlet, leading to broken wire inside
* Corrosion at a terminal causing over heating of the wire inside the factory sealed box
* Corrosion at a terminal causing over heating of the wire inside the factory sealed box
* The one circuit board having a failure
* The one circuit board having a failure
Line 20: Line 142:
* Pin contacts in the handle just wearing out from cycling-- or arcing on pullout, not supposed to work like that...
* Pin contacts in the handle just wearing out from cycling-- or arcing on pullout, not supposed to work like that...


A common problem with Level 2 EVSEs is that the contactor welds itself closed. Typically not an issue with ClipperCreek though.  OpenEVSE chargers like to do this later in life. After taking it apart and filing down the welds on the contact faces, you start just banging your fist on it real hard a couple times.  Then power cycling it. That fist induced vibration was usually enough to break those welds, power cycle to clear the error, and get it working again for another month. Before it welded itself again. (will move this to OpenEVSE page later)
A common problem with Level 2 EVSEs in general is that the contactor welds itself closed. Typically not an issue with ClipperCreek though.  OpenEVSE chargers like to do this later in life. After taking it apart and filing down the welds on the contact faces, you start just banging your fist on it real hard a couple times.  Then power cycling it. That fist induced vibration was usually enough to break those welds, power cycle to clear the error, and get it working again for another month. Before it welded itself again. (will move this to OpenEVSE page later)


== More product photos ==
== More product photos ==
[[File:HCS-inside.jpg|left|thumb|inside view of HCS series EVSe, with back cover removed]]
[[File:HCS-inside.jpg|left|thumb|inside view of HCS series EVSe, with back cover removed]]
[[File:HCS-circuitboard.jpg|thumb|lone PCBA inside the HCS series EVSE]]
[[File:HCS-circuitboard.jpg|thumb|lone PCBA inside the HCS series EVSE]]

Latest revision as of 04:29, 12 October 2024

(up to EV chargers section)


This page provides information to support DIY repair of ClipperCreek HCS series EV charging stations, which include the popular HCS-40 and HCS-60 models. ClipperCreek has famously awesome customer support, including hardware swap if the unit is still under warranty. If out of warranty, well here you go.

Clipper Creek HCS user manual (see page 16 for basic LED codes table)

Fault codes from LED status indicators

LED indicators from top to bottom:

  • Power / Yellow
  • Charging / Green
  • Power Fault / Red
  • Charging Fault / Red

Note that the number of blinks of the two bottom red LEDs is important.

No indicators on = No power applied to board.

Solid Amber Power = Power applied to board. Charge not requested.

Solid Amber Power and Solid Green Charging = Power applied to board. Charge requested.

Solid Amber Power and Solid Red Power Fault = No ground connection, or high ground resistance

Solid Amber Power and Blinking Charging Fault = CCID fault, Check CCID coil harness

Solid Amber Power and Solid Charging Fault = Pilot error, pilot signal out of spec

Power Fault and Charging Fault Blinking 2 times = Line 1 relay monitor failure

Power Fault and Charging Fault Blinking 3 times = Line 2 / Neutral relay monitor failure

Power Fault and Charging Fault Blinking 4 times = CCID startup self test failure, check CCID coil harness

Power Fault and Charging Fault Blinking 5 times = Internal fault, component damaged or incorrect component installed

Relay / contactor information

Hongfa contactor seen in actual unit

Two of the fault codes above involve a failed contactor, one of the few mechanical items in the assembly and thus more prone to failure. This part is a 40-Amp, 2-pole contactor with metal mounting plate and screw terminal capability. (Here's a basic intro into what a contactor is and how it works.)

Notes:

  • high-current terminals may be label L for Line and T for Terminus (load) but it actually doesn't matter
  • When terminating the high-current wires into it, crimp ferrules onto the wire ends.
contactors for HCS series
Make Model info / link info / link suitability / notes
Hongfa XMC0-402.IBBD website contactors catalog (PDF) reference, used by OEM

60mm H x ~80mm L x ~50mm W

coil terminal tabs are splayed

no coil cover

American Zettler XMC0-402.IBBx (x=C or D, terminal type per data sheet below) RS Online (out of stock) DigiKey (high volume only, long lead) unknown but likely highest quality

has manual button override

American Zettler XMC0-402.ID data sheet from Zettler DigiKey ($10 for qty 1)
  • same as Zettler above but with "standard thermoset frame" instead of "compact thermo plastic frame"
  • visually looks the same
  • 66mm H x 84mm L x 50mm W
  • manual override exposed
  • coil terminal tabs are splayed
  • coil is covered
  • tested with HCS-40 in Aug 2024, worked fine
Appli Parts APAC-240240 Amazon, $21
  • 65mm H x 82mm L x 55mm W
  • manual override under plastic cover
  • exposed coil
  • testing with HCS-40 in Oct 2024 ...
CGELE UPC ‎774297736354 Amazon, $12 inspected Aug 2024:
  • 65mm H x 88mm L x 53mm W
  • slightly larger but still fits easily
  • manual override under plastic cover
  • exposed coil
  • L + T terminals not labeled but doesn't matter
  • only 1 vs 2 tabs for each of 4 L+T
BlueStars LTC-2S-40 / 2P-40A-240V Amazon, $13 inspected Aug 2024:
  • 65mm H x 82mm L x 53mm W
  • manual override under plastic cover
  • exposed coil
  • L + T terminals not labeled but doesn't matter
Homer XMC0-402.IBBx (x=C? D?) unknown
Packard C240C unknown

Background / failure modes

Common failure modes on these units:

  • inadequate strain relief at J1772 plug handle inlet, leading to broken wire inside
  • Corrosion at a terminal causing over heating of the wire inside the factory sealed box
  • The one circuit board having a failure
  • High ground leakage
  • microswitch in the handle getting water in it and freezing, immobilizing the microswitch
  • Pin contacts in the handle just wearing out from cycling-- or arcing on pullout, not supposed to work like that...

A common problem with Level 2 EVSEs in general is that the contactor welds itself closed. Typically not an issue with ClipperCreek though. OpenEVSE chargers like to do this later in life. After taking it apart and filing down the welds on the contact faces, you start just banging your fist on it real hard a couple times. Then power cycling it. That fist induced vibration was usually enough to break those welds, power cycle to clear the error, and get it working again for another month. Before it welded itself again. (will move this to OpenEVSE page later)

More product photos

inside view of HCS series EVSe, with back cover removed
lone PCBA inside the HCS series EVSE