PlayStation 5 No Image and No Sound

PlayStation 5 No Image and No Sound
Device	PlayStation 5
Affects part(s)	Motherboard
Needs equipment	Soldering Iron, Hot Air Station, Microscope
Difficulty	◉◉◉◌ Hard
Type	Soldering

This article is a stub. You can help Repair Wiki grow by expanding it

Problem description

The console does not display any Image or Sound.

Symptoms

The console turns on goes to a solid white light but no picture or sound is displayed

Diagnostic Steps

These the most common failure points on a PS5 with no image

1.Examine the PS5’s HDMI port

Inspect the HDMI port for bent pins, debris, or physical damage.
Inspect the connection of the HDMI port to the motherboard for any ripped pads or broken solder joints.
If you have acess to the mozzwald HDMI adapter and a Mechanic Mechanic T-824 compare the readings of your port with a know good port.

2. Examine the PS5’s HDMI encoder circuit(MN864739)

Check for any damage around the MN864739 chip, like liquid damage or physical damage (cracks,holes).
Check for any shorts on the surrounding components.
Check for missing voltages the HDMI circuit in order to work needs the following voltages: 5V , 3.3V 1,8V, 0.9V you can check the image below a good working console should have all those voltages.

Repair Steps

Replace the HDMI port

The easiest way to replace the HDMI port is to use the "hot swap" method it consists of heating the port from below and when the solder is liquid you lift the port the old port and install the new one why the solder is liquid, there are a few videos on youtube how to this heres an example.

Video by VCC Board Repairs - Jesse Cruz [1]

After soldering the new port make sure every pin as a good connection to the pad on the motherboard.

Make sure the solder flooded well on the anchor points both on the top side of the board and the bottom.

Replacing the HDMI encoder (MN864739)

Desoldering the Old Chip:

Set up a board preheater (if available) to warm the PS5 motherboard, as it requires significant heat.
Apply heat to the MN864739 chip from above using a hot air station or soldering iron. Heat for several seconds until the factory solder begins to melt.
Gently nudge the chip with tweezers. If it moves, it’s ready to be lifted off.
While the board is still hot, use solder wick and a soldering iron to clean old solder from the motherboard pads.

Preparing the Motherboard and New Chip:

Apply a thin layer of new solder to the cleaned motherboard pads. Avoid excess solder, especially in the center square.
Pre-tin the pads of the new MN864739 chip with a small amount of solder to ensure good contact.

Soldering the New Chip:

Align the new chip on the motherboard. Match the dot on the chip to the small triangle marker on the motherboard for correct orientation.
Heat the chip from above using a hot air station. Watch for the solder to melt, indicated by slight chip movement.
Gently touch the chip with tweezers to let surface tension settle it into place. Avoid excessive force.

Inspection and Cleanup:

Inspect all connections under a microscope . Ensure there are no solder bridges between pins.
If any connections look faulty, gently touch the affected pad with a soldering iron to reflow and correct.

Final Testing

Basic Display and Sound Test:

Connect the PS5 to a TV or monitor using a high-quality HDMI cable.
Power on the console and verify that both image and sound are output correctly.
Check for clear visuals without artifacts, flickering, or distortion, and confirm audio is transmitted without issues.

Auto-Detect Resolution Function:

Navigate to the PS5 settings: Settings > Screen and Video > Video Output.
Ensure the console automatically detects and sets the appropriate resolution for the connected display.
Test switching between different resolution settings (e.g., 1080p, 4K) to confirm the HDMI encoder handles them correctly.

4K Display Test:

Connect the PS5 to a 4K-capable TV or monitor that supports 4K resolution at 60Hz (or 120Hz if applicable).
In the PS5 settings, set the resolution to 4K (Settings > Screen and Video > Video Output > Resolution).
Launch a 4K-compatible game or app to verify the console outputs a stable 4K image with no stuttering, black screens, or signal loss.
If the TV/monitor supports HDR, enable it in the PS5 settings and confirm HDR visuals are displayed correctly.