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| PlayStation 5 Overheating and Shutting down | |
|---|---|
| Device | PlayStation 5, PlayStation 5 Slim, PlayStation 5 Pro |
| Affects part(s) | Console |
| Needs equipment | Air compressor, some brushes |
| Difficulty | |
| Type | |
"Easy" is not in the list (1. Easy, 2. Medium, 3. Hard, 4. Specialist) of allowed values for the "Repair Guide difficulty" property.
Problem description
The console overheats and shuts down why playing
Symptoms
- The Console shuts down while playing a game
- The FAN is always at max speed
- The console Shows the message "Your ps5 is too hot"
Solution
Most times this issue is caused by oxidation of liquid metal on the APU or dust that over time build up and is blocking the flow of air.
Diagnostic Steps
Start by removing the cover and inspect the FAN check if there is dust on it, and with the console turned on make sure the FAN spins.
If the FAN is not working you have to replace it.
If the FAN is working like expected the console must be dissembled in order to check the liquid metal and for dust built up.
First remove the FAN and if there is dust built up like in the image bellow the best way to clean it is to use a air compressor, or something similar.
After cleaning this zone disassemble the rest of the console in order to inspect the liquid metal on the APU.
Remove the EMI shield on top of the motherboard.
Then remove the motherboard there are 2 screws holding the motherboard in place make sure to remove them before try to remove the motherboard.
Note: EDM-010 boards may require some force to separate the motherboard from the heatsink due to a large thermal pad on the APU side, this is normal.
After removing the motherboard from the heatsink inspect the APU die and the heatsink it is common to have a dry spot due to oxidation.
⚠️Attention: liquid metal is conductive, so avoid spilling it on the motherboard.
Example of a dry spot on the APU
The best way to clean this is with a cotton swab socked in Isopropyl Alcohol, like in the picture bellow.
Move the liquid metal to a side and so your best to clean the oxidation it may take multiple cotton swabs