JuiceBox: Difference between revisions

Revision as of 14:13, 7 October 2024

NOTE: this page was created in early October, in the wake of the Enel X shutdown, to start to capture JuiceBox information. If you spot some incorrect or missing information below, ADD IT! This is a wiki, meaning it's editable by anyone! Create an account and edit in your information. See the main "EV chargers" page above for more information about this site.

Manufacturer / model introduction

The JuiceBox series of EVSE hardware was first developed by eMotorWerks (EMW), an independent EV shop founded by Val Miftakhov, and they brought the first generation JuiceBox to market in 2013. In 2017 the company was purchased by the Italian utility company Enel, operating under the subsidiary EnerNOC, which was later rebranded as Enel X and Enel X Way. In 2024, Enel suddenly shut down their North American operations.

JuiceBox hardware models:

original JuiceBox, funded via Kickstarter campaign in 2013; "Base" model was simple metal box; "Premium" model base was designed to look like a huge AA battery; both were available as rewards to campaign backers in either assembled form or kit form (cheaper)
JuiceBox Classic 40 (basic 40 Amp EVSE, no connectivity / app), released 2013
JuiceBox Pro 40 (advanced 40 Amp EVSE with connectivity / app), released 2013
JuiceBox Pro 40 (no model name difference?), overhauled under Enel X, released in 2017
also 32 Amp, 48A and 75A versions of the above
JuiceBox Pro 40 Lite (same but stripped of some features)
JuiceBox 2.00 hardware
JuiceBox 2.01 hardware
smartphone app Enel X Way (Apple/Android), required to make configuration changes to the stations (via Enel X cloud), for example changing the current / amperage setting
smartphone app JuiceNet, predecessor to above that was produced by EMW, deprecated in March 2024
JuiceRouter, a LTE-to-Wifi gateway used to connect up to 16 stations to the cloud

Reference information from manufacturer, both marketing and technical

WARNING: in Oct 2024, Enel X suddenly announced that it was shutting down, and many of these resources may not be available. (check archive.org)

Oct 2024: Enel X shutdown and the race to support those abandoned customers

Enel X shutdown news: The Verge, Electrek
Enel X "creditor claims information" website
ChargeLab: blog post saying they will support orphaned JuiceBox commercial charging hardware
ChargeLab: LinkedIn post from CEO Zak LeFevre providing more details, including an Oct 11th deadline after which it might be impossible to migrate
AmpUp: blog post saying they can take over Enel X's commercial EV hardware
Noodoe: website section saying they can take over Enel X's commercial EV hardware
PulseEnergy: offering same, with specific instructions on how to point the station to them
but also note that many in the business think this ultimately won't work and that you need to start over with new hardware: LinkedIn post from Sona VP, LinkedIn post from Red-E CEO
TMC thread on shutdown and support options
JuiceRescue: a DIY community website set up in the shutdown aftermath; includes the juicepassproxy project on GitHub to implement the protocol on open source

Operational / fault indicators

e.g. LED blink patterns

Common failure modes

e.g. parts that are known to break pretty easily

How to disassemble

especially if special tools or sequence is required

Common parts that need replacement

procedures for doing that work

sources / alternates for those parts

how to update firmware

hardware required, e.g special cable

software tools required

firmware sources (mfg, third party, DIY)

description of port location

description of software steps

links to forum threads where repair of this hardware is described

link
link

links to videos (e.g. Youtube) where repair of this hardware is described

link
link

@@ Line 6: / Line 6: @@
 The JuiceBox series of EVSE hardware was first developed by eMotorWerks (EMW), an independent EV shop founded by Val Miftakhov, and they brought the first generation JuiceBox to market in 2013.  In 2017 the company was purchased by the Italian utility company Enel, operating under the subsidiary EnerNOC, which was later rebranded as Enel X and Enel X Way.  In 2024, Enel suddenly shut down their North American operations.
-JuiceBox models:
+JuiceBox hardware models:
 * original JuiceBox, funded via [https://www.kickstarter.com/projects/emw/emw-juicebox-an-open-source-level-2-ev-charging-st Kickstarter campaign] in 2013; "Base" model was simple metal box; "Premium" model base was designed to look like a huge AA battery; both were available as rewards to campaign backers in either assembled form or kit form (cheaper)
 * JuiceBox Classic 40 (basic 40 Amp EVSE, no connectivity / app), released 2013
-* JuiceBox Pro 40 (advance 40 Amp EVSE with connectivity / app), released 2013
+* JuiceBox Pro 40 (advanced 40 Amp EVSE with connectivity / app), released 2013
-* JuiceBox Pro 40 (40 amps delivered), overhauled under Enel X, released in 2017
+* JuiceBox Pro 40 (no model name difference?), overhauled under Enel X, released in 2017
-* also 32 Amp, 48A and 75A versions of the above)
+* also 32 Amp, 48A and 75A versions of the above
 * JuiceBox Pro 40 Lite (same but stripped of some features)
 * JuiceBox 2.00 hardware
@@ Line 27: / Line 27: @@
 * [https://www.juiceboxnorthamerica.com/ Enel X "creditor claims information" website]
 * [https://chargelab.co/blog/enel-x-way-migration ChargeLab: blog post saying they will support orphaned JuiceBox ''commercial'' charging hardware]
-* [https://www.linkedin.com/posts/zaklefevre_%F0%9D%97%9B%F0%9D%97%BC%F0%9D%98%84-%F0%9D%98%81%F0%9D%97%BC-%F0%9D%97%BA%F0%9D%97%B6%F0%9D%97%B4%F0%9D%97%BF%F0%9D%97%AE%F0%9D%98%81%F0%9D%97%B2-%F0%9D%98%86%F0%9D%97%BC%F0%9D%98%82%F0%9D%97%BF-%F0%9D%97%B0%F0%9D%97%BC%F0%9D%97%BA%F0%9D%97%BA%F0%9D%97%B2%F0%9D%97%BF%F0%9D%97%B0%F0%9D%97%B6%F0%9D%97%AE%F0%9D%97%B9-activity-7248055883501297664-delf/ ChargeLab: LinkedIn post from CEO Zak LeFevre providing more details], including an Oct 11th deadline after which it might be impossible to migrate
+* [https://www.linkedin.com/feed/update/urn:li:activity:7248055883501297664/ ChargeLab: LinkedIn post from CEO Zak LeFevre providing more details], including an Oct 11th deadline after which it might be impossible to migrate
 * [https://ampup.io/blog/ampup-can-keep-your-enel-x-way-commercial-ev-chargers-powered-up-and-online AmpUp: blog post saying they can take over Enel X's commercial EV hardware]
 * [https://www.noodoe.com/solutions/enel-x-way-migration-solutions Noodoe: website section saying they can take over Enel X's commercial EV hardware]
 * [https://pulseenergy.io/blog/reprogramming-an-enel-x-juicebox-40-charger-to-pulse-energy PulseEnergy: offering same, with specific instructions on how to point the station to them]
-* but also note that many in the business think this ultimately won't work and that you need to start over with new hardware: [https://www.linkedin.com/feed/update/urn:li:activity:7248001945766883329/ LinkedIn post from Sona VP], [https://www.linkedin.com/posts/abasselhage_seeing-a-lot-of-posts-by-ev-charging-software-activity-7248178005456379904-al14/?utm_source=share&utm_medium=member_ios LinkedIn post from Red-E CEO]
+* but also note that many in the business think this ultimately won't work and that you need to start over with new hardware: [https://www.linkedin.com/feed/update/urn:li:activity:7248001945766883329/ LinkedIn post from Sona VP], [https://www.linkedin.com/posts/abasselhage_seeing-a-lot-of-posts-by-ev-charging-software-activity-7248178005456379904-al14/ LinkedIn post from Red-E CEO]
 * [https://teslamotorsclub.com/tmc/threads/juicebox-enel-x-way-north-america-is-shutting-down-oct-11-2024.334733/ TMC thread on shutdown and support options]
 * [https://juice-rescue.org/ JuiceRescue]: a DIY community website set up in the shutdown aftermath; includes the [https://github.com/JuiceRescue/juicepassproxy juicepassproxy project on GitHub] to implement the protocol on open source