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JuiceBox: Difference between revisions

From Repair Wiki
(fleshed out hardware models section)
(moved EnelX shutdown section up)
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== Reference information from manufacturer, both marketing and technical ==
== Reference information from manufacturer, both marketing and technical ==
WARNING: in Oct 2024, Enel X suddenly announced that it was shutting down, and many of these resources may not be available. (check archive.org)
WARNING: in Oct 2024, Enel X suddenly announced that it was shutting down, and many of these resources may not be available. (check archive.org)
== Oct 2024: Enel X shutdown and the race to support those abandoned customers ==
* Enel X shutdown news: [https://www.theverge.com/2024/10/2/24260316/juicebox-ev-chargers-enel-x-way-closing-discontinued-app The Verge], [https://electrek.co/2024/10/02/enel-x-way-north-america-is-shutting-down-heres-what-we-know/ Electrek]
* [https://www.juiceboxnorthamerica.com/ Enel X "creditor claims information" website]
* [https://chargelab.co/blog/enel-x-way-migration ChargeLab: blog post saying they will support orphaned JuiceBox ''commercial'' charging hardware]
* [https://www.linkedin.com/posts/zaklefevre_%F0%9D%97%9B%F0%9D%97%BC%F0%9D%98%84-%F0%9D%98%81%F0%9D%97%BC-%F0%9D%97%BA%F0%9D%97%B6%F0%9D%97%B4%F0%9D%97%BF%F0%9D%97%AE%F0%9D%98%81%F0%9D%97%B2-%F0%9D%98%86%F0%9D%97%BC%F0%9D%98%82%F0%9D%97%BF-%F0%9D%97%B0%F0%9D%97%BC%F0%9D%97%BA%F0%9D%97%BA%F0%9D%97%B2%F0%9D%97%BF%F0%9D%97%B0%F0%9D%97%B6%F0%9D%97%AE%F0%9D%97%B9-activity-7248055883501297664-delf/ ChargeLab: LinkedIn post from CEO Zak LeFevre providing more details], including an Oct 11th deadline after which it might be impossible to migrate
* [https://ampup.io/blog/ampup-can-keep-your-enel-x-way-commercial-ev-chargers-powered-up-and-online AmpUp: blog post saying they can take over Enel X's commercial EV hardware]
* [https://www.noodoe.com/solutions/enel-x-way-migration-solutions Noodoe: website section saying they can take over Enel X's commercial EV hardware]
* but also note that many in the business think this ultimately won't work and that you need to start over with new hardware: [https://www.linkedin.com/feed/update/urn:li:activity:7248001945766883329/ LinkedIn post from Sona VP], [https://www.linkedin.com/posts/abasselhage_seeing-a-lot-of-posts-by-ev-charging-software-activity-7248178005456379904-al14/?utm_source=share&utm_medium=member_ios LinkedIn post from Red-E CEO]


== Operational / fault indicators ==
== Operational / fault indicators ==
Line 38: Line 47:


firmware sources (mfg, third party, DIY)
firmware sources (mfg, third party, DIY)
* Enel X shutdown news: [https://www.theverge.com/2024/10/2/24260316/juicebox-ev-chargers-enel-x-way-closing-discontinued-app The Verge], [https://electrek.co/2024/10/02/enel-x-way-north-america-is-shutting-down-heres-what-we-know/ Electrek], news, news
* [https://www.juiceboxnorthamerica.com/ Enel X "creditor claims information" website]
* [https://chargelab.co/blog/enel-x-way-migration ChargeLab: blog post saying they will support orphaned JuiceBox ''commercial'' charging hardware]
* [https://www.linkedin.com/posts/zaklefevre_%F0%9D%97%9B%F0%9D%97%BC%F0%9D%98%84-%F0%9D%98%81%F0%9D%97%BC-%F0%9D%97%BA%F0%9D%97%B6%F0%9D%97%B4%F0%9D%97%BF%F0%9D%97%AE%F0%9D%98%81%F0%9D%97%B2-%F0%9D%98%86%F0%9D%97%BC%F0%9D%98%82%F0%9D%97%BF-%F0%9D%97%B0%F0%9D%97%BC%F0%9D%97%BA%F0%9D%97%BA%F0%9D%97%B2%F0%9D%97%BF%F0%9D%97%B0%F0%9D%97%B6%F0%9D%97%AE%F0%9D%97%B9-activity-7248055883501297664-delf/ ChargeLab: LinkedIn post from CEO Zak LeFevre providing more details], including an Oct 11th deadline after which it might be impossible to migrate
* [https://ampup.io/blog/ampup-can-keep-your-enel-x-way-commercial-ev-chargers-powered-up-and-online AmpUp: blog post saying they can take over Enel X's commercial EV hardware]
* [https://www.noodoe.com/solutions/enel-x-way-migration-solutions Noodoe: website section saying they can take over Enel X's commercial EV hardware]
* but also note that many in the business think this ultimately won't work and that you need to start over with new hardware: [https://www.linkedin.com/feed/update/urn:li:activity:7248001945766883329/ LinkedIn post from Sona VP], [https://www.linkedin.com/posts/abasselhage_seeing-a-lot-of-posts-by-ev-charging-software-activity-7248178005456379904-al14/?utm_source=share&utm_medium=member_ios LinkedIn post from Red-E CEO], LinkedIn post, LinkedIn post,


description of port location
description of port location

Revision as of 03:33, 7 October 2024

(up to EV chargers section)

Manufacturer / model introduction

The JuiceBox series of EVSE hardware was first developed by eMotorWerks, an independent EV shop founded by Val Miftakhov, and they brought the first generation JuiceBox to market in 2013. In 2017 the company was purchased by the Italian utility company Enel, operating under the subsidiary EnerNOC, which was later rebranded as Enel X and Enel X Way.

  • original JuiceBox, funded via Kickstarter campaign in 2013; "Base" model was simple metal box; "Premium" model base was designed to look like a huge AA battery; both were available as rewards to campaign backers in either assembled form or kit form (cheaper)
  • JuiceBox Classic 40 (basic 40 Amp EVSE, no connectivity / app), released 2013
  • JuiceBox Pro 40 (advance 40 Amp EVSE with connectivity / app), released 2013
  • JuiceBox Pro 40 (40 amps delivered), overhauled under Enel X, released in 2017
  • also 32 Amp, 48A and 75A versions of the above)
  • JuiceBox Pro 40 Lite (same but stripped of some features)
  • JuiceBox 2.00 hardware
  • JuiceBox 2.01 hardware
  • smartphone app Enel X Way (Apple/Android), required to make configuration changes to the stations (via Enel X cloud), for example changing the current / amperage setting
  • JuiceRouter, a LTE-to-Wifi gateway used to connect up to 16 stations to the cloud

Reference information from manufacturer, both marketing and technical

WARNING: in Oct 2024, Enel X suddenly announced that it was shutting down, and many of these resources may not be available. (check archive.org)

Oct 2024: Enel X shutdown and the race to support those abandoned customers

Operational / fault indicators

e.g. LED blink patterns

Common failure modes

e.g. parts that are known to break pretty easily

How to disassemble

especially if special tools or sequence is required

Common parts that need replacement

procedures for doing that work

sources / alternates for those parts

how to update firmware

hardware required, e.g special cable

software tools required

firmware sources (mfg, third party, DIY)

description of port location

description of software steps

links to forum threads where repair of this hardware is described

  • link
  • link

links to videos (e.g. Youtube) where repair of this hardware is described

  • link
  • link