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Galaxy S10 No Touch: Difference between revisions

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{{Repair Guide
{{Repair Guide
|Device=IPhone 15 Pro Max
|Device=Galaxy S10
|Affects parts=Motherboard
|Affects parts=Motherboard
|Needs equipment=Soldering Iron, Hot-Air Station, Microscope
|Needs equipment=Soldering Iron, Hot-Air Station, Microscope
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  -->


The iPhone doesn't charge and touch doesn't work
The device turns on but touch does not work
[[File:Iphone 15 pro max not charging.jpg|thumb|iPhone 15 Pro Max Not Charging.(Image by Cell Phone Repair Academy)]]
 
== Symptoms ==
== Symptoms ==
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Detail all measurable or observable symptoms in this section.  
Detail all measurable or observable symptoms in this section.  
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* Device doesn't charge.
* Touch doesnt work.
* Device doesn't charge and touch is also not working.


== Solution ==
== Solution ==
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This problem is usually associated with a bad U9500 this chip detects what is connected in the USB C port.
The no touch problem can be caused by a display or a motherboard problem.


=== Diagnostic Steps ===
=== Diagnostic Steps ===
The first step is to always rule out faulty parts. Start by testing a new display and battery.
The first step is to always rule out faulty parts. Start by testing a new display.


If your device doesn't charge, this doesn't mean the U9500 is bad. This issue can also be caused by a faulty Tigris IC. A good way to test is to try a wireless charger. If the device charges with a wireless charger, it means the Tigris IC is working.
If a new display doesnt not solve the issue ispect the Touch and LCD FPC for any physical damage or liquid damage.


For the U9500 to work, it must have 5V on the pad below. To measure this, you will need to separate the motherboard, connect the charging port, and then connect it to a charger.
Take diode readings of the Touch FPCs and compare them with the image bellow.
[[File:5V U9500 input.png|center|thumb|U9500 5V Input]]
[[File:Galaxy S10 SCREEN CONNECTOR - Diode Mode Readings.jpg|center|thumb|Galaxy S10 SCREEN CONNECTOR - Diode Mode Readings]]
If you measure 5V at the input, it indicates that the U9500 is receiving power and should be functioning.


=== Repair Steps ===
The U9500 doesn't work alone, it functions in conjunction with a ROM IC (U9720). This creates a challenge because we cannot replace just the U9500. To replace the U9500, we must also replace the U9720, and both components need to be sourced from a donor board, specifically from an iPhone 15 Pro Max. '''They cannot be sourced from an iPhone 15 or 15 Pro.'''


[[File:IPhone 15 Pro Max.png|center|thumb|IPhone 15 Pro Max Charging ICs]]
If everything is ok the next step is to check if the main touch voltages are present.


==== Replacing the U9500 and U9720 ====
The main voltages required for this circuit to work are:


* Use your hot air station to desolder the old U9500 IC from the motherboard, while its still hot desolder the ROM IC U1030.
* VDD_TSP_1.8V
* Clean the pads on the motherboard thoroughly.
* VDD_TSP_3.0V
* Reball the new U9500 if it isn't pre-balled.
* Reball the new U9720.
* Use your hot air station to solder the new U9500 IC onto the motherboard.
* Solder the new U9720


After replacing the U9500 and U9720, test if the phone is charging and if the touch functionality is working. To do this, connect the charging port, screen, and battery to the top board. The iPhone 15 Pro Max can power on with just the top board. Plug the phone into a charger and use an amp meter to measure the current the phone is receiving.
These two voltages can be measured here, keep in mind that these voltages on show up with the device powered on.
[[File:Galaxy S10 Touch Voltages.png|center|thumb|Galaxy S10 Touch Voltages]]


After confirming that the phone is charging and the touch functionality is working as expected, the next steps are to reball the bottom board and resolder both boards back together.
== Repair Steps ==
If by replacing by trying a new display the touch fault is solved all you have to do its to replace the display.


== Final Testing ==
If there is a any physical damage to the FPC the solution is to replace it. The best method is to use a hot air station to desolder the old FPC, clean the old solder from the motherboard, apply new solder, align the new FPC, and use the hot air station to solder it. (Be careful not to use excessive heat, as it may melt the FPC).
After assembling the phone, ensure every function is working as expected, not just the charging circuit.
 
When taking diode readings of the FPC, if you measure a line that should read, for example, 0.500V but get 0.100V or 0.000V, it indicates a short on that line. The best way to trace the short is to inject voltage into the line with a DCPS and use a thermal camera to identify which component heats up.
 
If you measure a line that should read 0.500V but get OL (Open Line), it indicates a disconnection in the circuit. To trace the issue, consult the board view to follow the line’s path.


Connect the phone to a fast charger and check if it fast charges using an amp meter. If it’s fast charging, it should draw 9V and around 2+ amps, depending on the battery capacity.
If VDD_TSP_1.8V and VDD_TSP_3.0V  are missing it is probably due to a bad AP PMIC (U12019)  since these lines come from there, replace this chip and see it the problem is solved this component is not underfiled and should be easy to replace, just becareful not to overheat the motherboard because the Storage chip and CPU are on the other side of the PCB.


Connect the phone to a computer and verify that data transfer is working.
== Final Testing ==
After assembling the phone, ensure every function is working as expected, not just the touch circuit.


Connect USB-C headphones and confirm that audio is functioning as expected.
You can dial *#0*# to enter the test menu.

Latest revision as of 21:52, 16 August 2025

Galaxy S10 No Touch
Device Galaxy S10
Affects part(s) Motherboard
Needs equipment Soldering Iron, Hot-Air Station, Microscope
Difficulty ◉◉◉◌ Hard
Type Soldering


This article is a stub. You can help Repair Wiki grow by expanding it

Problem description

The device turns on but touch does not work

Symptoms

  • Touch doesnt work.

Solution

The no touch problem can be caused by a display or a motherboard problem.

Diagnostic Steps

The first step is to always rule out faulty parts. Start by testing a new display.

If a new display doesnt not solve the issue ispect the Touch and LCD FPC for any physical damage or liquid damage.

Take diode readings of the Touch FPCs and compare them with the image bellow.

Galaxy S10 SCREEN CONNECTOR - Diode Mode Readings


If everything is ok the next step is to check if the main touch voltages are present.

The main voltages required for this circuit to work are:

  • VDD_TSP_1.8V
  • VDD_TSP_3.0V

These two voltages can be measured here, keep in mind that these voltages on show up with the device powered on.

Galaxy S10 Touch Voltages

Repair Steps

If by replacing by trying a new display the touch fault is solved all you have to do its to replace the display.

If there is a any physical damage to the FPC the solution is to replace it. The best method is to use a hot air station to desolder the old FPC, clean the old solder from the motherboard, apply new solder, align the new FPC, and use the hot air station to solder it. (Be careful not to use excessive heat, as it may melt the FPC).

When taking diode readings of the FPC, if you measure a line that should read, for example, 0.500V but get 0.100V or 0.000V, it indicates a short on that line. The best way to trace the short is to inject voltage into the line with a DCPS and use a thermal camera to identify which component heats up.

If you measure a line that should read 0.500V but get OL (Open Line), it indicates a disconnection in the circuit. To trace the issue, consult the board view to follow the line’s path.

If VDD_TSP_1.8V and VDD_TSP_3.0V are missing it is probably due to a bad AP PMIC (U12019) since these lines come from there, replace this chip and see it the problem is solved this component is not underfiled and should be easy to replace, just becareful not to overheat the motherboard because the Storage chip and CPU are on the other side of the PCB.

Final Testing

After assembling the phone, ensure every function is working as expected, not just the touch circuit.

You can dial *#0*# to enter the test menu.